In such cases, you will have to return all the products that were part of the promotion. Once we receive all the products we will issue your refund to your Credit Card, bank account or PayPal account as the case may be.
If you paid by cash, here's how your refund works:
- If you return your order by calling Customer Support, you can ask for a bank transfer, a refund to My Credit in your account (if you're a registered user) or a Return Voucher (if you're a guest user).
- If you return to a store, you can request a cash refund, a Credit Note or a refund to My Credit in your account.
- If you place an online return request, you’ll receive a refund to My Credit in your account (if you're a registered user) or a Return Voucher (if you're a guest user).