If you want to return part of such an order, call Customer Service or return the product to our store. Please note, you will only be able to place an online return request if you're returning the entire order.

Here's how your refund works:

Once we receive all the products we will issue the refund to your credit card, bank account, PayPal or Tabby account as the case may be.

If you paid by cash, here's how your refund works:

- If you return your order by calling Customer Support, you can ask for a bank transfer, a refund to your Shukran Pay wallet or a Credit Voucher (in case your Shukran Pay wallet is not activated or you're a guest user). 

- If you return to store, you can request for a cash refund, a Credit Voucher or a refund to your Shukran Pay wallet. 

- If you place an online return request, you’ll receive a refund to your Shukran Pay wallet or a Credit Voucher (in case your Shukran Pay wallet is not activated or you're a guest user).